Privacy policy

The Facilities Society (hereafter the “Society”) is committed to protecting the privacy and confidentiality of its website users and other contacts. The Society collects contact details from its investors and supporters, project sponsors, partners, employees, and from corporate bodies, practitioners and researchers with whom it comes into contact. Professional contact details provided on this site are either taken from public sources or given to us knowingly and used with permission.

The Society is (as required by the Data Protection Act 1998) registered with the Information Commissioner’s Office, number Z1601667. The information it collects may include:

  • Name and job title
  • Contact information
  • Age, disability status, gender, ethnicity and nationality
  • Occupation and company details

The Society may use this information for the following reasons:

  • To comply with its legal and regulatory obligations
  • To pass your details to its accountants, consultants and other professionals for the purpose of obtaining professional advice and complying with contractual obligations

and for the purpose of:

  • Registration and accreditation
  • Complaints and dispute handling
  • Investigations
  • Research
  • Improving services
  • Employee administration, including human resource functions
  • Sending information to you which The Society believes might be of interest to you

Monitoring and recording of communications
The Society may monitor or record any communication with users for quality assurance and training purposes.

Security and protection of password (where applicable)
The Society has appropriate technical and organisational measures in place to prevent the unauthorised or unlawful processing of your personal information, and accidental loss or destruction of, or damage to, personal information. In the course of providing such security and for the purpose of quality assurance, The Society may need to verify the correct functioning of your account in this and any website owned by The Society or linked to it. This will mean logging in to your account using our master password. Your password is encrypted and is known to you alone and cannot be used. Such action would only normally be taken in the event of a failure or other error affecting the correct functioning of your account and/or the website.

Retention of personal information
The Society will not keep your personal information for longer than is necessary for a defined purpose.

Cookies are text files, which identify a user’s computer to a web server. Anonymous statistics are routinely gathered to help in understanding, for example, which content is popular, which is not, and the parts of the world where users are located. Cookies do not identify the individual user, just the computer used, the region or country and the preferences set previously for viewing the website.

Users may, of course, choose not to accept cookies from this website. This might mean that their browser will not remember which style sheet they prefer to use and their preferences will need to be reset for each page they visit. Removal of cookies depends on the browser being used. For a comprehensive guide to the removal of cookies from different browsers, go to – How to delete cookies.

Links to other websites
This website contains links to other sites and The Society is not responsible for the data protection and privacy practices within any of these other sites. You are encouraged to be aware of this when you leave this website and to read the data protection and privacy statements on other websites you visit which collect personally identifiable information. This statement applies solely to our website.

Your rights to access your personal information
You are entitled to ask for a copy of your personal information and to have any inaccuracies in your information corrected or to have your personal information deleted in its entirety. Use the contact us form to notify us accordingly.

For further terms and conditions of use pertaining to this website see here.